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Refund Policy
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Information 
Refund policy is a part of Terms of Service

  • Our primary payment channel is PayPal. You can also use a credit or debit card to buy License Code via PayPal. You just enter card information and email, 100% PayPal will guarantee that transaction for you. We do not store your card to protect your personal information.
  • If this is your first time using MAXPING, we have 30-day money back guarantee policy; no matter what reason, just say refund, we will refund you immediately. Within first 10 days we will refund 100% value, remaining 20 days depending on time you send request, we will calculate appropriate amount of money; however, please note that transaction costs will be excluded. For example: if you pay $10 then we will receive ~$9.4 from PayPal (because ~2.9% + $0.3 fee); when we refund (first 10 days), we will refund for you ~$9.4, not $10.
  • We are very happy to serve our customers, so you do not need to worry if you have a refund and then want to use our service again; MAXPING always welcome you forever, and if our service does not satisfy you, we still refund you.
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